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Shipping Policy

Amazon.com Returns Policy

Items shipped from Amazon.com, including Amazon Warehouse, can be returned within 30 days of delivery, with some exceptions:

  • For information about products that can't be returned, see Items that Can't be Returned .

  • To determine if a product sold by Amazon.com has a longer return timeline, locate the product type below. If the product type isn't listed or doesn't state another returns time frame, our standard 30-day return policy applies.

  • While most sellers offer a returns policy equivalent to Amazon's, some seller returns policies may vary. If the seller's listing is eligible for Amazon Prime, it will be subject to the same return policies as items fulfilled by Amazon.com that are outlined on this page. For more information about returning to third-party sellers, see Returns to Third-Party Sellers.

  • For products purchased from the Amazon Global Store, see Amazon Global Store Returns.

  • For more information on refund timing and amounts (including partial refunds and restocking fees), see Refunds.

  • If you have returned an item to Amazon by mistake or included something not intended for Amazon in a return, see Mistaken Returns.

  • If you have already received a refund and are expected to return the item, you can create a return request. For more information about how to create a returns request see Return Items You Ordered. You will be charged if an item that is expected to be returned is not sent back to us.

  • If the item has already been sent back to us and you have received an email asking you return it or have been charged for item, we will reverse the charge as soon as the return is processed by us. It might take additional time for your financial institution to make funds available in your account.

This side still under construction.

  1. Order processing times.

  2. Shipping costs

  3. Domestic and international shipping options

  4. Potential service interruptions

The explanations and information provided herein are only general explanations, information and samples. You should not rely on this article as legal advice or as recommendations regarding what you should actually do. We recommend that you seek legal advice to help you understand and to assist you in the creation of your shipping policy.

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